I need help

If you are in immediate danger, dial 999.

If you are concerned about the safety or well-being of a child call the Police on 999 or contact the NSPCC Helpline – 0808 800 5000.

Live Fear Free Helpline

If you are experiencing any form of violence or abuse, or are worried about a friend or relative you can call the Live Fear Free Helpline for free, 24 hours a day, 7 days a week.

Helpline staff will help you talk about your feelings and explore your options in terms of getting support. If you are experiencing domestic abuse from an intimate partner or family member helpline staff will help you identify ways in which you can increase yours and your children’s safety irrespective of what choices you may be making about your relationship.

Information can also be provided on local services that can help to support and protect you as well as give you information on your rights and options. This may include services that can help you with housing, welfare benefits, legal issues, counselling and how to access a Sexual Assault Referral Centre (SARC).

All calls are confidential and we do not share your information with other agencies without your full consent. The exceptions to this are if you tell us that your life is in immediate danger or if there was a child at risk. In these circumstances, the authorities would be informed to ensure the safety and well-being of you and your children.

Freephone 0808 80 10 800 in confidence, open 24 hours.

Domestic abuse and violence against women services in Wales

Local domestic abuse and violence against women services across Wales can support you (and your children if you have any) with a range of support to meet your needs. They provide individual advocacy and support, counselling, support groups as well as access to refuge and other safe accommodation options. Many services run drop in sessions which you can attend to talk about your situation and get some initial support and guidance.

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