The Live Fear Free Helpline (funded by Welsh Government and run by Welsh Women’s Aid) is a confidential, freephone support and information service open 24 hours, 7 days a week, 365 days a year for anyone experiencing domestic abuse, sexual violence or any other form of violence against women in Wales.

It also welcomes calls from friends and family, colleagues or practitioners and professionals seeking advice. Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills.

The Helpline provides support in English and in Welsh and access to an interpreter for callers with language support needs.

The Live Fear Free Helpline is available 24 hours a day, 7 days a week to provide support and guidance about violence against women, domestic abuse, and sexual violence.


General Enquiries

Please note we cannot offer support for survivors or victims on this general number.

Tel: 02920 541551

Email: [email protected]

Welsh Women’s Aid,
Violence Against Women Centre of Excellence,
Pendragon House,
Caxton Place,
CF23 8XE


Media enquiries

Please note, these contacts are for journalists only, and we cannot comment on specific court cases.

Press office: 07544 300983

Email: [email protected]

If you would like to receive press releases please email us at the address above.


Fundraising enquiries

For information on donating, fundraising for and supporting Welsh Women’s Aid please email [email protected] or call 02920 541551


Membership enquiries

If you have any queries or need access to resources please contact: [email protected].


Training enquiries

If you have any queries or need access to resources please contact: [email protected].


Enquiries from students/public

Due to the number of enquiries we receive we are unable to assist with enquiries from students, but you may be interested in the Information and Support pages of our website which contain a wealth of information.

Find our latest press releases here.


Contact other Women’s Aid Federations in the UK:

Scottish Women’s Aid

Women’s Aid England

Women’s Aid Federation Northern Ireland


Send us a message – please note that enquiries regarding access to support or direct services your message will be forwarded to the Live Fear Free Helpline.

Find us

Welsh Women's Aid

Pendragon House, Caxton Place, Pentwyn, Cardiff, UK
    • Welsh Women's Aid

      Caxton Place, Wales, CF23 8XE, United Kingdom