Welsh Women’s Aid is the national umbrella organisation in Wales for third sector specialist services working to end domestic abuse, sexual violence and other forms of violence against women.
Our salaries and benefits
Culture
Our culture is one of mutual respect, creativity, innovation, and collaboration. Our approach is practical and we offer flexible arrangements and healthy work patterns to meet individual circumstances.
We give our employees room to grow as well. There are opportunities to work shadow other areas of the business, get involved in events, and gain additional skills.
Due to the nature of the work, this post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.
We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities - applicants from Black, Asian or other ethnic minority backgrounds and people with a disability who meet the essential job criteria will be guaranteed an interview.
Our benefits
In addition to a competitive salary, the majority of our roles are able to access the following:
Flexible working: choose when you work – you can carry out your contracted hours between the hours of 7am – 7pm.
Hybrid working: choose where you work – from one of our offices, from home, or a mixture of the two.
Choose how you work: we trust our employees to use their own judgement, initiative and skills to deliver their roles, with access to support and guidance when needed.
Health & wellbeing:
- Contributions to optician check-ups.
- Access to a 24-hour employee support service, including access to in person/online counselling, legal & financial advice and other benefits.
- Clinical supervision sessions to support you in delivering your role.
- Regular team and whole organisation catch ups (virtual and in person) to get to know colleagues and access peer support.
Pension: 6% employer pension contribution following completion of a 6 month probation period.
Time off: 25 days annual leave allowance, plus bank holidays, plus Christmas Eve, as well as access to paid family leave and compassionate leave for when life doesn’t go to plan.
Live Fear Free Helpline Advocate
- £27,852.00 pro rata per annum.
- Hours of work to cover a 24-hour, 7 day a week, 365 days per year rota which will include overnight shifts, weekends and Bank Holidays.
- Both full and part time positions available on a fixed term contract for 1 year (Maternity cover).
- Office-based role located around 7 miles of Caernarfon.
Brief job description:
The successful candidate will be part of our Helpline team, reporting to our Helpline Manager and Team Leaders. As part of the job, you will:
- Respond to contacts to the Live Fear Free Helpline received by phone, email, webchat, text and WhatsApp.
- Provide a confidential information and signposting service to anyone experiencing domestic abuse, sexual violence and/or any other form of violence against women, and to those contacting the service on their behalf. These may be people who are distressed or unsafe and seeking immediate support and safety.
- Evaluate risk, safeguard and respond to need, minimising risk to those experiencing domestic abuse, sexual violence, or other forms of violence against women.
- Refer service users to appropriate support services making use of established referral pathways via IT systems and databases.
Full training will be provided.
Please apply using the following link: https://www.surveymonkey.com/r/3VTQTD9
Closing date: 12pm; Monday 13th April 2026
Interviews: Monday 20th & Wednesday 22nd April 2026. Interview will be held in person at our office.
If you have any questions about the role, you can email us via [email protected], [email protected] or you can call us on 02920 541 551.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work.
Project Support Officer
- Salary Scale 5 (Points 13-17) £24,948- £26,845 per annum.
- 37.5 hours per week – Combined part time posts will be considered.
- Permanent contract.
- A blended approach of in-person and at home working is available at Welsh Women’s Aid, with occasional travel being needed in line with the requirements of the role.
Brief job description:
The successful candidate will be part of our Business Support team, reporting directly to our CEO. As part of the job, you will:
- Provide project support to WWA members who provide frontline specialist support and the membership services team to administer WWA’s National Quality Service Standards (NQSS) accreditation programme.
- Work flexibly to meet the needs of the MSE and the Policy and Communications (PAC) team by liaising with the project leads both within and outside the team to contribute to the effective co-ordination of projects and ensuring that it is delivered to the highest possible standard.
- Provide administrative support for the team’s engagement projects.
- Coordinate communication, campaign, and policy-led events.
Full training will be provided.
Please apply using the following link: https://www.surveymonkey.com/r/Q6WDYQV
Closing date: 12pm; Monday 13th April 2026
Interviews: Wednesday 22nd April 2026. Interviews will be held via Microsoft Teams.
If you have any questions about the role, you can email us via [email protected], or you can call us on 02920 541 551.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work.
Ways to apply for a role at Welsh Women’s Aid
There are 3 different ways you can apply for one of our open roles:
- By completing an online application form using the link above.
- OR click here to download an MS Word version of the application and submit it by email.
- OR request a paper copy by emailing [email protected].
How long will it take to do this application?
- We have tried to keep the form as short as possible. We estimate that it will take between one and two hours to prepare and submit your application.
- Once you start the application form, you will not be able to save your work and return to it later, so we recommend that you download the list of questions and prepare your answers in advance.
- If you would like to have an informal chat about the role or if you have specific accessibility requirements you want to discuss with a member of our recruitment team, you can call us on 02920 541551 or send an email requesting a call-back to [email protected].
What happens after you submit your application?
If you are shortlisted, a member of our recruitment team will contact you with details about next steps.
Want to know more? Feel free to contact us:
Email: [email protected]
Call: 02920 541551
